In particular, it highlights the actions universities have taken to address the challenges highlighted in the story, including the commitments set out in our international recruitment principles and the work universities have undertaken signing up to the Agent Quality Framework.

“International students are a valued part of our campuses and communities, and Wales’ universities are committed to doing all they can to make sure that those who choose to study in Wales feel welcome and receive the support they need.  

"It is concerning to hear about the specific challenges faced by international students in your story. We would encourage any students facing difficulty to talk to their institution, who will be able to provide the appropriate advice and guidance. 

"Universities in Wales have agreed a set of principles for international student recruitment. These have a focus on promoting ethical and sustainable recruitment practices and ensuring students receive the support they need. As part of this, all our universities are also signed up to the Agent Quality Framework, which sets out best practice in working with agents to ensure appropriate information is provided to potential students.”